At Fairspin Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register an account, or play games.
We are committed to being transparent and handling your data responsibly, especially for players in the Netherlands and other EU countries. This policy is designed to comply with the General Data Protection Regulation (GDPR).
What Personal Data Do We Collect?
When you interact with Fairspin Casino, we may collect the following types of information:
- Account information: Email address, username, password, date of birth, and other details you provide during registration or your Fairspin login.
- Identity verification data: Documents required for KYC (Know Your Customer) checks, such as ID, proof of address, or payment method details (when necessary for withdrawals or regulatory compliance).
- Transaction data: Details of your crypto deposits, withdrawals, and bets, including wallet addresses.
- Technical data: IP address, device type, browser information, operating system, and usage patterns (how you navigate the site).
- Marketing and communication data: Preferences for receiving newsletters, bonuses, or promotional offers related to Fairspin bonus, Fairspin free spins, or Fairspin promo code.
We only collect what is necessary to provide our services, improve your experience, and meet legal obligations.
How We Use Your Personal Data
We use your information for the following main purposes:
- To create and manage your account, process your Fairspin login, and provide access to games and features.
- To process deposits, withdrawals, and transactions securely with cryptocurrency.
- To verify your identity and prevent fraud, money laundering, or underage gambling.
- To deliver and manage promotions, such as your Fairspin bonus and Fairspin free spins.
- To improve our website, personalize your experience, and analyze how players use Fairspin Casino.
- To send important service messages or (with your consent) marketing communications about new offers and Fairspin promo code deals.
- To comply with legal and regulatory requirements, including responsible gambling rules.
Legal Basis for Processing Your Data
Under GDPR, we rely on the following lawful bases:
- Contract performance: To fulfil our agreement with you when you register and play (e.g., providing games and processing transactions).
- Legal obligations: To comply with gambling regulations, anti-money laundering laws, and tax requirements.
- Legitimate interests: To improve our services, prevent fraud, and ensure the security of Fairspin Casino.
- Consent: For sending direct marketing messages or certain cookies. You can withdraw consent at any time.
How We Share Your Data
We do not sell your personal data. We may share it only in limited cases:
- With trusted service providers (payment processors, hosting companies, analytics tools) who help us operate the platform.
- With regulatory authorities or law enforcement when required by law.
- In the event of a business transfer or merger (with appropriate safeguards).
All third parties are bound by strict confidentiality and data protection agreements.
Data Security
We use industry-standard security measures, including SSL encryption, firewalls, and secure crypto transaction protocols, to protect your information. Access to personal data is restricted to authorized personnel only.
While no system is 100% secure, we take every reasonable step to safeguard your data.
Your Rights Under GDPR
As a player in the Netherlands or EU, you have the following rights regarding your personal data:
- Right to access your data
- Right to rectification (correct inaccurate information)
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, contact our support team via live chat or email. We will respond within one month (or sooner where possible).
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your Fairspin login preferences, analyze traffic, and show relevant promotions. You can manage cookie settings through your browser or our cookie consent banner.
For more details, please see our separate Cookies Policy.
Data Retention
We keep your personal data only as long as necessary for the purposes outlined above or as required by law (for example, for accounting or regulatory compliance). After that, we securely delete or anonymize it.
International Data Transfers
Since Fairspin Casino operates globally and uses some international service providers, your data may be transferred outside the EU. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy, how we handle your data, or want to exercise your rights, please contact us:
- Via live chat on the website (fastest option)
- By email: support@fairspin.casino (or the official support email listed on the site)
We aim to respond to all privacy-related inquiries promptly.
By using Fairspin Casino, you confirm that you have read and understood this Privacy Policy.
Play responsibly and enjoy your time at Fairspin Casino.